Privacy Policy

Effective Date: 2/19/2025

Embody Balance Eating Disorder Recovery ("Practice," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our virtual therapy services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information (Provided by You)

  • Name

  • Contact information (email, phone number)

  • Information submitted through our contact form

  • Intake and health-related information (only if provided for therapy services)

B. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Website usage data (e.g., pages visited, time spent on site)

We do not sell or share your personal information for marketing purposes.

2. How We Use Your Information

Your information is used to:

  • Respond to inquiries and provide therapy services

  • Schedule and manage appointments

  • Maintain client records in compliance with HIPAA regulations

  • Improve website functionality and user experience

  • Comply with legal and ethical obligations

3. Confidentiality & HIPAA Compliance

As a mental health provider, we follow HIPAA guidelines to protect your sensitive information. However, confidentiality has legal exceptions, including:

  • If you disclose intent to harm yourself or others

  • If there is suspected abuse or neglect of a child, elder, or dependent adult

  • If required by law, such as a court order

4. How We Protect Your Information

We use secure electronic systems to store and protect your data. Measures include:

  • HIPAA-compliant telehealth and record-keeping platforms

  • Encrypted communications

  • Restricted access to client records

While we take all reasonable precautions, no system is 100% secure. Please use caution when sharing personal information online.

5. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of third-party sites.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Ask for a copy of your records (subject to applicable laws)

  • Withdraw consent for communication (except where required for services)

7. Cookies & Tracking Technologies

We may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

8. Changes to This Privacy Policy

We may update this policy periodically. Continued use of our website or services after changes indicates your acceptance of the revised policy.

9. Contact Information

If you have questions about this Privacy Policy or your data, please contact us:

hannah@embodybalancerecovery.com

Terms & Conditions

Last Updated: 2/19/2025

Welcome to Embody Balance Eating Disorder Recovery (“Practice,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any communications with us. By accessing this website and engaging with our services, you agree to these Terms.

1. Services Provided

Embody Balance Eating Disorder Recovery offers virtual therapy services to adult women located in California. Our services are intended for therapeutic support and do not replace medical or emergency care.

2. Eligibility

To engage in therapy services, you must:

  • Be at least 18 years old.

  • Reside in California at the time of each session.

  • Complete all required intake forms and consent agreements before beginning therapy.

3. No Emergency or Crisis Services

This practice does not provide crisis intervention or emergency mental health services. If you are experiencing a crisis or an emergency, please call 911, go to the nearest emergency room, or contact a crisis hotline such as the 988 Suicide & Crisis Lifeline (dial 988).

4. Confidentiality & Privacy

We prioritize your confidentiality in accordance with HIPAA regulations. However, there are exceptions to confidentiality, including but not limited to:

  • If you disclose intent to harm yourself or others.

  • If there is suspected abuse or neglect of a child, elder, or dependent adult.

  • If we are required by law to disclose information (e.g., court order).

For details on how we handle your data, please refer to our Privacy Policy.

5. Fees, Cancellations, & Refunds

  • Session Fees: Fees for services will be outlined in your intake paperwork and are subject to change with notice.

  • Cancellation Policy: We require at least 24 hours’ notice for cancellations. Late cancellations or missed appointments may be subject to a full session fee.

  • No Refunds: Payments for completed sessions are non-refundable.

6. Technology & Telehealth Limitations

  • Our virtual therapy services are provided via a secure telehealth platform.

  • You are responsible for ensuring a private, stable internet connection during sessions.

  • In case of technical issues, we will attempt to reschedule or find a suitable alternative.

7. Client Responsibilities

By engaging in therapy, you agree to:

  • Attend scheduled sessions on time.

  • Be in a private and distraction-free environment during virtual sessions.

  • Engage in therapy respectfully and honestly.

8. Website Use & Content

  • This website is for informational and marketing purposes only.

  • The content on this site is not a substitute for professional medical or mental health advice.

  • Unauthorized use, reproduction, or distribution of website materials is prohibited.

9. Limitation of Liability

Embody Balance Eating Disorder Recovery is not liable for any outcomes resulting from therapy, website use, or third-party links provided. Therapy is a collaborative process, and individual results may vary.

10. Modifications to Terms

We may update these Terms at any time. Continued use of our website or services after changes indicates your acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

hannah@embodybalancerecovery.com

Social Media Policy

Due to the importance of your confidentiality and the importance of minimizing dual relationships, I do not accept friend or contact requests from current or former clients on any social networking site (Instagram, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship. If you have questions about this, please bring them up when we meet and we can talk more about it.